Yushiu (Betty) Lin
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Business analyst with over 10-year experience in the development of solutions for streamlining operations, reporting, and data management
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Experience with diverse industries including defense and aerospace, consumer product manufacturing, and education, across different functional areas (marketing, sales, accounting, MIS, warehouse/logistics, inventory management, cost management, etc.)
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Advanced knowledge of reporting platforms and a passion for using data to improve organizational efficiency
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Experience formulating comprehensive business improvement strategies with in-depth knowledge of computing systems, No-code/Low-code solutions, robotic process automation software, user interface (UI), and user experience (UX).
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Committed to forming strong and productive teams.
EDUCATION
CERTIFICATE
Master of Science in Information Technology,
University of Maryland (Adelphi, MD), May 2004
Mendix Rapid Developer
Master in Business Administration,
Old Dominion University (Norfolk, VA), May 2001
Bachelor of Arts in Social Work,
Tunghai University (Taichung, Taiwan), June 1996
PROFESSIONAL EXPERIENCE
08/2022-Present
System Administration:
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Use Cobra to carry out month-end closing activities for multiple projects
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Verify compliance with Earned Value management guidelines to include actuals reconciliation, Integrated Master Schedule validation, rate-volume and rate-impact for labor rate changes
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Generate weekly labor name-runs/ head-count and expense actuals reports for projects
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Assist ad-hoc report creation using SAP Business Objects (WEBi/AO)
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Support baselining and budgetary control to ensure that spending is on target
System/Process Improvement:
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Act as liaison between in-house developers of business visualization tools and their end-users
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Review/test applications (created in-house via Power BI and/or lower-level coding languages) for tracking project cost and schedule performance and make recommendations to improve efficiency and productivity
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Gather business requirements from end users to create tools including Excel tracking spreadsheets, Alteryx workflows, Cobra batch reports etc. and use them to improve business processes
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Utilize Alteryx, Low-Code/No-Code data preparation and analysis platform to automate the preparation of files
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Use Power Automate (MS365 built-in) to automatically extract attached files in emails and save to a shared location
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Use Confluence to create online knowledgebase portals for team collaboration
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Promote organization-wide digital transformation towards a data-driven culture
Principal Business Process Analyst (Full time)
Northrop Grumman
Redondo Beach, CA
Business Analyst
(Full time)
INTEX Recreation Corp.
Long Beach, CA
Employer profile:
Distributor of indoor/outdoor recreational products including above-ground pools and accessories, airbeds, and rubber boats, with factories in Xiamen, China.
09/2014-08/2022
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Promote organization-wise digital transformation towards data-driven culture.
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Review and evaluate 3rd party vendors focus on Low-code/No-Code platform as part of RPA and Business process automation initiative.
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Lead initiative to implement IBM Cognos business-reporting infrastructure.
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Assist other departments in developing reports using SAP Business Objects (BO).
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Act as liaison between programmers and end-users
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Review Internal computer programs and business processes, make recommendations to improve efficiency and productivity.
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Gather business needs and enhancement requirements from end-users and convert them into a workable solution.
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Perform tests on UAT system and provide feedback.
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Data Steward: Focus on Item related issues. Item set up, data sync, samples, and tariff related issues.
Import Analyst
(Full time)
INTEX Recreation Corp.
Long Beach, CA
Employer profile:
Same as above
06/2013-09/2014
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Analyze, control, and forecast warehouse inventories by communicating daily with overseas offices.
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Monitor Wal-Mart inventories and orders by using Retail Link and internal databases.
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Help forecast spare parts demand and create shipping orders for replenishment.
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Import Admin backup:
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item set up, Data Sync, sample, testing, debit memo, HTS# related issues, maintain log files and other LC order-related issues.
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Marketing duties:
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Collect and manage data for market analytics.
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Specifying which items to sell on the web Store, help determine pricing
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Edit and upload product marketing content on company e-commerce Website
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Product Development/ Sourcing Coordinator
(Full time)
Cordelia/Jimway Inc.
E. Rancho Dominguez, CA
Employer profile:
Distributor of lighting fixtures, with suppliers in China
02/2012-06/2013
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Provide pricing, margin analysis and cost justification
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Work closely with design and development teams
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Review and prepare invoices for payment
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Coordinate communications between US and overseas offices
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Assist the imports and sales team with projects as requested
Product Development and Marketing Specialist
(Part time)
StayAtCondo, Inc.
Irvine, CA
Employer profile:
Online startup marketing vacation home rentals
01/2012-05/2012
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Perform competition analysis and create marketing strategies with a focus on search engine optimization (SEO)
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Create wireframes for web pages/features to communicate concepts and help develop user-friendly web interfaces.
Search Engine Optimization (SEO) Coder (Part time)
A-1 Home Care Agency,
Newport Beach, CA
Employer profile:
Provider of home care services
10/2011-02/2012
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Research keywords and implement them by editing web page contents with HTML tagging to increase the page rating
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Submit pages to major search engines and perform search engine position analysis.
Sales Assistant
(Full time)
Super Train Inc.,
Gardena, CA
Employer profile:
Exporter of automotive parts to Asian markets
09/2011- 12/2011
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Provide pricing, margin analysis and cost justification
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Work closely with design and development teams
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Review and prepare invoices for payment
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Coordinate communications between US and overseas offices
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Assist the imports and sales team with projects as requested
SKILLS & EXPERTISE
Technical skills
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Proficient with Microsoft Office (incl. Office 365):
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SharePoint, OneDrive, MS Forms, Power Automate, PowerBI, etc.
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Proficient with report development:
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SAP Business Objects (WEBi/AO), IBM Cognos, Wal-Mart Retail Link, etc.
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Knowledge of database, data structure, and data management. Experience using Access and SQL.
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Good understanding of programming languages and low-code/ no-code platforms.
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Development experience with Alteryx, Mendix, and Confluence.
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Good knowledge of Web Development technologies:
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HTML, CSS, JavaScript, content management systems (CMS), Google Analytics, search engine optimization (SEO), UI/UX
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Experience with major ERP systems:
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SAP (ECC, BW, S4/Hana, Fiori), Oracle.
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Experience with Windows, Apple, and Linux operating systems.
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Familiar with Digital communication:
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Zoom, Teams
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Working Knowledge of EV management tools:
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Cobra
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Familiar with ITSM/ Project tracking tools:
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ServiceNow, Jira, Smartsheet, etc.
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EDI/Data Sync:
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SPS, One world sync
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Functional skills
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Experience with Earned Value (EV) business analytics
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Industry knowledge:
Defense/aerospace, consumer product manufacturing, education, etc.
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Functional areas:
Marketing, sales, accounting, MIS, warehouse/logistic, inventory management, cost management, etc.
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People skills:
Trustworthiness, empathy, open-mindedness, flexibility, emotional intelligence
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Analytical skills:
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Problem-solving skills
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Critical thinking skills
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Research
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Data analysis
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Curiosity / questioning
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Communication / active listening
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Language skills:
Fluent in Chinese Mandarin, Taiwanese and English. Some knowledge of Japanese